General Shipments
Check out our size guide HERE.
Takes 3 working days before you receive your item if you’re in Lagos. Takes up to 5 working days if you’re outside of Lagos. You can check here for timelines on specific locations and delivery rates.
Yes we do. Please click here
Up there with shirt fit, fabrics selection is very important to us. All of our shirts are in cotton and fabric types range from oxfords to twills, linen, herringbone, pique and poplin.
Immediately we receive your order, we start working on it immediately so this may not be possible. You may need to place another order or contact our customer care team for further assistance.
Please contact us immediately you receive your order. We will fix it!
Not likely, although you can confirm from us if it’s been restocked.
Waited past the estimated date and still havent received your order? Kindly reach out to us with your order details. Most likely your order has already been dispatched, but get word to us and we’ll get on top of it ASAP.
If this happens, please know we are terribly sorry about this. Please contact us immediately (not later than a week after receiving your order) with the following informationso we can get this fixed for you:
- Your name
- Your order number
- A picture or description of the fault
Please check here
That’s fine. You can pick up your items from our pick-up location at Surulere. Please not that pick-ups are only possible from Monday – Friday from 9am till 4pm. A scheduled pickup date will be communicated.
Yes please! You can also always include it in your order details.
All the images on our platforms are as accurate as possible to our shirts. And the captions always have information about the features of the shirt. Though due to differences in screens and systems used by our customers, colors may not appear the same to the true product.
International Shipments
Absolutely! Our international payment feature allows customers from around the globe to make purchases with ease.
We accept a variety of international payment methods, including cards like Visa, Mastercard, American Express, and Discover. We also accept payments through popular digital wallets such as PayPal and Apple Pay. (I highlighted Paypal and Apple Pay because we should consider opening accounts with both for receiving payments)
We ship to numerous countries worldwide. Our international shipping service ensures that customers from most countries can enjoy our products. During the checkout process, you can select your country from the available options.
From anywhere on our website you will notice a sidebar named “NGN and USD” select your desired payment option which will reflect based on your country.
While we strive to keep our international payment process as transparent as possible, there may be certain fees or charges associated with international transactions. These charges are typically imposed by financial institutions or local authorities and are beyond our control. We recommend checking with your bank or payment provider for details regarding any potential fees.
Absolutely. We prioritize the security of our customers’ financial information. Our international payment feature utilizes industry-standard encryption protocols and secure payment gateways to ensure that your payment details are protected. You can shop with confidence knowing that your information is safe.
Yes, once your payment is processed and your order is shipped, we provide you with a tracking number. This tracking number allows you to monitor the progress of your shipment, providing you with real-time updates until your shirt arrives at your desired destination.
The delivery time for international orders may vary depending on the destination country and local customs procedures. Typically, it takes between 7 to 21 business days for international orders to reach their destination. However, please note that unforeseen circumstances such as customs delays or natural disasters may affect delivery times.
While we strive to serve customers worldwide, there may be certain restrictions or limitations on shipping to specific countries due to customs regulations or logistical challenges. If you encounter any difficulties during the checkout process for a specific country, please reach out to our customer support team via email or social media, and we’ll be happy to assist you further.
No, there is no minimum order value for international purchases. Whether you’re buying a single shirt or multiple items, our international payment feature allows you to make purchases according to your preferences and needs.
Yes, we accept returns and exchanges for international orders as well. Our return and exchange policy applies to all purchases, regardless of the payment method. Please refer to our Returns and Exchanges page on our website for detailed information regarding the process.
Yes Please Do! Our customer support team is available to assist you with any queries or concerns you may have regarding the international payment feature or any other aspect of your shopping experience. You can reach out to us through email, or social media, and we’ll be glad to assist you promptly.